If you’re unhappy with your purchase, please let us know. Unless faulty, this must be within 14 days and you should return it to us, preferably to the original store of purchase. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made.
Refunds will be refused for items returned without an original receipt.We reserve the right to refuse a return under this policy, if the goods are not in a re-saleable, as sold condition. As sold condition means that the goods are unopened, in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
We do not offer refunds or exchanges on clearance/ex-display/sold-as-seen items.We cannot refund your purchase if the goods were ordered to your specification, or if the goods are not a stock item.
Finally, please note that you will be responsible for all transport costs when returning an item to a store.
This policy does not affect your legal rights.
Refunds will be made via the method of payment you used to make your online
purchase. Refunds will normally be processed within seven (7) days of receipt of the returned goods (as set out herein) or cancellation of the order.
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